For health clinics: Fewer gaps in the diary, less front-desk admin

A clinic website with online booking, patient forms that go straight into your practice software and automatic recalls, set up around the systems you already use — with patient information handled carefully.

Fixed-price packages from $4,500 +GST

  • Fixed quote before any work
  • Nothing to pay until you accept
  • Reply within one business day

WHERE TIME GOES

Busy front desks spend hours on work that could run itself

  • New patients phone to book because booking online is hard to find.
  • Intake forms are filled in on paper or emailed back, then typed into the practice software.
  • Patients without a next appointment drift away, and recalls depend on someone remembering.
  • Late cancellations leave gaps that are hard to fill at short notice.

WHAT IT LOOKS LIKE

A new patient, booked and ready before they arrive

Here’s what the Growth package sets up for a typical clinic. The details are tailored to yours.

Fewer gaps in the diary, and a front desk with time for the patients in front of them.

An example of what we set up, not a client story.

  1. Sunday 7:30 pm

    A new patient books online

    They choose a time from your practice software’s booking page, linked from every page of your website.

  2. Sunday 7:35 pm

    Their forms and referral arrive securely

    Completed online and saved to their record in your practice software where it allows, so nothing is typed up from paper.

  3. Tuesday 8:00 am

    A cancellation is offered to your waitlist

    The freed-up time goes to someone waiting, where your software allows, so the gap gets filled.

  4. After the appointment

    Your information goes out on time

    The care instructions or information you’ve approved for that visit are sent automatically.

  5. Months later

    A recall when it’s due

    A reminder to book their review or check-up, so patients don’t drift away.

PACKAGES

Clear packages, fixed prices

Fixed prices with clear limits, confirmed on a short call before any work begins. Need more? Extras have fixed prices too.

  • Essentials

    A website that fills your appointment book

    $4,500

    +GST · first 3 months of Care included, then optional at $149/month

    • Up to 8 pages, such as home, practitioners, services, fees and contact
    • Online booking from your practice software on every page, where it offers a booking page
    • New-patient forms that go into your practice software instead of email, where it allows
    • Search basics, analytics and help setting up your Google Business Profile
    • Mobile-friendly, fast and accessible
    Get started with Essentials
  • Recommended

    Growth

    Fewer gaps in the diary

    $8,900

    +GST · first 3 months of Care included, then $149/month

    • Everything in Essentials
    • Up to 5 automations and one connection to your practice management software
    • Recall reminders for check-ups and reviews, and a nudge for patients with no next appointment
    • Cancelled appointments offered to your waitlist, where your software allows
    • Referrals and intake forms collected before the first visit, with reminders for anything missing
    • A weekly view of new patients, bookings, cancellations and gaps in the diary
    Get started with Growth
  • Custom

    For larger or multi-site clinics

    Let's talk

    Quoted after a free call or Tech Check

    • Everything in Growth
    • Patient workflows or a portal built around how your clinic runs
    • Clinic dashboards: new patients, rebookings, cancellations and capacity
    • AI-assisted drafts of admin messages, never clinical advice, always reviewed before use
    • Team training session and written how-to guides
    Talk to us

Care plans

  • Care$149/month +GST

    Hosting, updates, backups, security and uptime monitoring, fixes if a connected system changes, and about an hour of small changes each month.

  • Care Plus$349/month +GST

    Everything in Care, about three hours of changes, proactive monitoring of your automations, and a monthly report and check-in.

Fixed-price extras

  • Extra page$200

  • Extra automation$750

  • Extra system connection$1,500

    or quoted if the system has no standard way to connect

  • Page content written for you$150 per page

Prices exclude GST.

Good to know

  • Prices are fixed, in AUD and exclude GST. Anything beyond a package’s limits is a fixed-price extra, agreed before we start.
  • An automation is one task that runs by itself, such as a follow-up reminder or a weekly report.
  • Essentials and Growth: 50% to start and 50% at launch. Custom: 40% to start, 40% at an agreed midpoint and 20% at launch. Invoices are due within 7 days.
  • The first 3 months of Care are included. After that it’s month to month, and you can cancel with 30 days’ notice. Growth and Custom need Care while we run your automations; if you stop, we hand everything over with documentation.
  • Third-party costs (for example SMS costs, practice-software add-ons, online forms or AI usage) are passed on at cost and listed in your quote before you commit.

Not sure yet?

Start with a Clinic Tech Check $490 +GST

We review how your clinic handles bookings, new-patient forms, reminders and admin, and give you a written list of quick wins with costs. The fee is credited if you go ahead with a package within 30 days.

Book a Tech Check

HOW IT WORKS

Simple to start, low risk

No long sales process and no commitment until you’ve seen a fixed price.

  1. Free 20-minute call

    Talk it through with us directly. No salespeople, no obligation.

  2. Fixed quote

    The full price up front. Nothing to pay until you accept.

  3. Set up around your software

    Built, tested with your team and handed over.

  4. Looked after

    Hosting, updates and monitoring, and help when you need a change.

We look after the tech. You look after your patients.

Our promise: If what we deliver doesn’t match the agreed quote, tell us within 30 days of launch and we’ll fix it at our cost.

QUESTIONS

Common questions

Do we have to change our practice management software?

No. We work with the booking and practice software you already use wherever it allows it, and fill the gaps around it.

How much will it really cost?

The price is fixed, and your quote lists everything: the package, any extras and any third-party costs. For example, Growth is $8,900 +GST with the first 3 months of Care included, then $149/month. You can cancel Care with 30 days’ notice.

How do you handle patient information?

Health information is sensitive, and we treat it that way. Forms collect only what you need, with consent, and send it into your practice software rather than email wherever it allows. Akinary doesn’t keep patient records, access is limited to what the work needs, and we agree in writing how information is handled before any work starts.

Will our website follow the advertising rules for health services?

We write with them in mind: no testimonials about treatment or results, no claims about outcomes, and practitioner titles used exactly as registered. You approve every page before it goes live, and the content remains your clinic’s responsibility.

Do you work with psychologists and counsellors?

Yes. Forms ask for as little as possible about why someone is seeking help, and each form makes clear it isn’t for urgent help, with crisis contacts.

How long does it take?

Essentials usually takes 2 to 4 weeks and Growth 4 to 8 weeks, depending on your content and systems. Your quote includes a timeline.

What if it isn’t right?

If what we deliver doesn’t match the agreed quote, tell us within 30 days of launch and we’ll fix it at our cost.

What happens after I get in touch?

We reply within one business day to book a free 20-minute call, then send a fixed quote. Nothing is charged until you accept the quote and pay the deposit.

FREE TOOL

Claimbench by Akinary: check your advertising wording

Paste your website text, a social post or an ad, and Claimbench highlights wording that may break the health advertising rules, from testimonials and “cure” to “specialist” and offers without terms, with safer wording to use instead. Free for clinics, with no AI.

Try Claimbench free
  • Checks based on Ahpra’s published advertising guidance
  • Tailored to your profession, from physio and dental to psychology
  • A PDF report to keep on file, emailed to you if you like

GET IN TOUCH

Book a free 20‑minute call

Tell us a little about your clinic and what takes up your front desk’s time. We’ll reply within one business day to find a time that suits you.

For example: bookings, new-patient forms, recalls, cancellations, your website or reporting. Please don’t include patient details.

Please do not include sensitive personal information in your enquiry.

Prefer email? support@akinary.com.au